Terms of Service
Welcome to Hayes Mode.
This website and online store are operated by Imexva B.V., a company registered in the Netherlands, trading as Hayes Mode. Throughout the site, the terms “we”, “us”, and “our” refer to Hayes Mode.
Our services are offered to customers in the United States.
By accessing our website or purchasing from us, you agree to be bound by these Terms of Service (“Terms”), together with any policies referenced herein, including our Return & Refund Policy, Shipping Policy, and Privacy Policy.
If you do not agree to these Terms, please do not use our website.
Nothing in these Terms limits or affects your rights under applicable United States consumer protection laws.
1. Eligibility
You must be at least 18 years old to use this website or make a purchase.
By placing an order, you represent that you meet this requirement.
2. Use of the Website
You agree to use this website only for lawful purposes and not to engage in any activity that may:
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Violate applicable laws
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Interfere with website functionality
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Harm the website or other users
We reserve the right to restrict or suspend access in cases of misuse.
3. Products
We sell physical fashion products for consumer use.
We make reasonable efforts to display product images and descriptions accurately. However, actual colors and appearance may vary slightly due to device settings or lighting conditions.
Product availability and descriptions may change prior to order acceptance.
4. Orders & Acceptance
Placing an order constitutes an offer to purchase.
An order is considered accepted once:
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Payment has been successfully processed, and
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A confirmation email has been sent to you.
If we are unable to fulfill your order, we will notify you and issue a refund where applicable.
Orders are intended for personal, non-commercial use only.
5. Pricing & Payment
All prices are displayed in U.S. Dollars (USD).
We reserve the right to correct pricing errors or inaccuracies. If an order is affected by a clear pricing error, we may cancel the order and issue a full refund.
Payments are processed securely via our payment providers. We do not store full payment card details.
6. Shipping & Delivery
Shipping and delivery timelines are outlined in our Shipping Policy.
Delivery times are estimates and may be affected by factors beyond our control.
Risk of loss transfers to the customer upon confirmed delivery to the shipping address provided at checkout, without affecting any rights outlined in our Return & Refund Policy.
7. Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms.
Customers may request returns within the timeframe stated in that policy.
8. Intellectual Property
All content on this website, including text, images, logos, graphics, and design elements, is owned by or licensed to Hayes Mode and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or use website content without prior written permission.
9. Limitation of Liability
To the fullest extent permitted by law, our liability is limited to the purchase price of the order giving rise to the claim.
Nothing in these Terms excludes or limits liability where such limitation would be unlawful under applicable United States consumer protection laws.
10. Termination
We may suspend or restrict access to our website where misuse or violation of these Terms occurs, without affecting any accrued rights or obligations.
11. Governing Law
These Terms shall be interpreted in accordance with applicable United States laws.
Consumers retain all mandatory rights under applicable law.
Business Information
Hayes Mode
Operated by Imexva B.V. (Netherlands)
Registered business address:
Nuijeneind 22a
5761 RG Bakel
North Brabant
Netherlands
Company number (NL Chamber of Commerce): 86411004
Primary Market: United States
Contact Information
Email: info@hayes-mode.com
Phone: +1 747 2126214
Customer Support Hours: Monday–Friday, 09:00–17:00 Eastern time